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AI Management
AI Management
Teach your assistant what to answer, see what it missed, and shape how it speaks.
Instant Answers
Teach your AI assistant to answer common customer questions instantly, in any language, using your own FAQs and policies as the guide.
Knowledge Hub
Uploading a document to Knowledge Hub is only half the job. Train it, and your AI assistant starts answering customers from what is inside it.
Unanswered Questions
Every question your AI assistant could not answer is listed for you. Turn the ones worth answering into Instant Answers in about a minute.
Set your AI assistant's tone and response rules
Set your AI assistant's tone of voice, stop it discussing topics you want kept out of chats, and test its replies in the playground before customers do.
Why is my AI assistant not answering customers?
AI assistant not answering customers on WhatsApp? Work through these checks, most likely first, to find out why and get it replying again.
